Shipping Details

Last updated: July 31, 2026

At EaseHeat.store, we strive to deliver your order as quickly and safely as possible. Please read our shipping policy below.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Times

Estimated delivery times after dispatch:

• Australia: 3–7 business days
• United States & Canada: 7–14 business days
• United Kingdom & Europe: 7–14 business days
• Asia Pacific: 5–10 business days
• Rest of World: 10–20 business days

Please note that these are estimated times and may vary due to customs, holidays, or carrier delays.

3. Shipping Rates

• Standard Shipping: Calculated at checkout based on destination and order weight
• Free Shipping: Available on orders over a qualifying amount (shown at checkout)

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

5. Customs & Import Duties

For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

6. Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at support@EaseHeat.store and we will work with the carrier to resolve the issue.

7. Incorrect Address

Please ensure your shipping address is correct at checkout. EaseHeat.store is not responsible for orders delivered to an incorrect address provided by the customer.

8. Contact Us

For any shipping-related questions, please reach out to us at: support@EaseHeat.store